Your privacy is important. This policy explains how we collect, use, and safeguard your data when you visit or use levennovis.sbs.

Information We Collect

We gather only necessary information to ensure service quality and compliance.

• Contact details such as email address, phone number, and postal address.
• Data you submit through forms, including requests, feedback, or queries.
• Technical data like device information, browser type, IP address, and cookies.
• Usage data such as site interactions for analytics and improvement.

How We Use Your Data

Your data is used to provide, enhance, and secure our services lawfully.

• Facilitate your site access and response to requests or questions.
• Personalize your website experience and relevant communications.
• Monitor for fraud, misuse, and ensure digital security.
• Fulfill legal or regulatory obligations under South African law.

Legal Basis For Processing

Personal data is processed only for legitimate interests and legal compliance.

We rely on your consent, our contractual obligations, or legitimate interests as outlined by South African data protection laws, including POPIA and, where applicable, GDPR.

Information Sharing

We do not sell your data. Information is only shared when necessary.

• To service partners who help deliver, maintain, or improve our services (under confidentiality agreements).
• To comply with court orders, regulations, or law enforcement requests as required by law.
• With service providers for analytics or digital infrastructure, ensuring strong privacy safeguards.

Data Security

We use industry-standard methods to protect your information against unauthorized access, alteration, or destruction. Access is limited to staff and partners who require it for service delivery. We regularly review our procedures for data safety.

Your Rights

You have key rights relating to your data, subject to legal exceptions.

• Request access to the personal information we hold about you.
• Ask for corrections to your personal details if inaccurate or incomplete.
• Request deletion or restriction of your personal data, where permitted by law.
• Lodge a complaint with South African authorities if your data rights are not respected.

Cookies & Tracking

We use cookies to enhance your browsing experience, analyse usage, and enable core site functions. Manage cookie preferences anytime.

Cookie Policy Cookie Policy

Contact Us

Questions about your personal data or privacy? Contact us any time, and we will address your requests efficiently.

Policy Changes

We may occasionally update this policy to reflect changes in regulations or our practices. Significant updates will be posted here.